About

Technology executive with 25+ years leading digital transformation and delivering measurable business outcomes across global enterprises. Proven in modernizing Supply Chain, ERP, CRM, Finance, e-Commerce, and Enterprise Data platforms to drive growth, efficiency, and competitive advantage. Recognized for building high-performance teams, eliminating execution barriers, and creating a culture of outcome-driven delivery. Passionate about leveraging emerging technologies to empower business teams and accelerate value realization.

ERP implementations, Middleware / Cloud integration, Data analytics, and Agile methodologies
Industries: Hi-tech, Telecom, Consumer Appliances, Software Services, P&C Insurance, Cybersecurity
Billing systems for Recurring (Subscription), Consumption, and Non-recurring models
Pre-IPO, Post-IPO, Acquisitions & Divestitures — process definition at every stage
Managing stacks: Salesforce, Oracle CPQ, Oracle Fusion Cloud ERP, NetSuite ERP
Campaign to Cash: Quote-to-Order, Order-to-Cash, Procure-to-Pay, Channel Revenue Recognition
Experience
Nextiva.
Senior Director, Business Technology Current
Jun 2021 — Present·Remote — Scottsdale, AZ
  • Responsible for Business Technology Engineering teams and Product Vision across Campaign to Cash.
  • Built the team from ground up; led back-office systems consolidation into Oracle Fusion Cloud ERP spanning Order to Cash, Procure to Pay, and Record to Report as part of a corporate Digital Transformation initiative.
  • Responsible for Salesforce, Oracle Fusion Cloud ERP, Middleware (Oracle Integration Cloud), Oracle CPQ Engineering teams, Enterprise Data team, and Production sustaining operations.
  • Managed Systems Roadmap, Delivery, Sustenance, and Vendor Management across a broad application portfolio.
  • Portfolio: Salesforce (Sales, Service, Experience Cloud), Oracle Fusion Cloud ERP (Subscription Mgmt, PIM, Order Mgmt, Procurement, Payables, Revenue Mgmt, Receivables, Fixed Assets, GL), Coupa, Concur, Navan, Oracle Integration Cloud, Anaplan, Oracle EPM Suite, FloQast, Trullion, Oracle Fusion HCM, Paylocity, Dayforce, PowerBI, dbt.
Oracle Fusion Cloud ERPSalesforceOracle CPQOracle Integration CloudPowerBIdbtAnaplanCoupa
Cloudflare.
Business Systems Manager, Product Owner
Jul 2019 — Jun 2021·2 yrs·San Francisco, CA
  • Defined Enterprise Back Office systems strategy and product vision; accountable for Finance and accounting business relationships.
  • Managed Finance systems Roadmap, Delivery, Sustenance, Vendor Management, and ITGC / SOD compliance.
  • Oversaw Order to Cash, Procure to Pay, and Record to Report systems across a fast-scaling public company.
  • Portfolio: NetSuite, Coupa, Concur, Revpro, Boomi, Celigo, Blackline, Anaplan, LeaseAccelerator, Ironclad, Oomnitza.
NetSuiteBoomiCeligoBlacklineRevproCoupaAnaplan
Guidewire.
Principal Product Manager
Apr 2018 — Jul 2019·1 yr 4 mos·Foster City, CA
  • Strategic Projects Champion in IT; defined product vision and led corporate Customer 360 metrics initiative.
  • End-to-end business process revision across Product, Sales, Marketing, Customer Success, Support, Professional Services, and Accounting — delivered operational data visibility resulting in higher cross-sell / up-sell and consistent management reporting.
Brocade.
Feb 2008 — Apr 2018 · 10 yrs 3 mos · San Francisco Bay Area
Manager, Principal Business Systems Analyst
Nov 2012 — Apr 2018 · 5 yrs 6 mos
  • Program managed complex transformations across ERP upgrades, Supply Chain, Order Management, Sales Compensation, Demand Planning, Channel Revenue, Subscription, Payables, Sales Tax/VAT, and Trade Compliance.
  • Led Oracle R12 upgrade — full suite with cross-functional team management — recipient of CIO Award for outstanding performance.
  • Led SRA business divestiture: implementation, testing, and cutover to Extreme Networks systems during the transition service agreement period.
  • Implemented major Supply Chain initiative moving high-volume product segment to ROP/Consigned Inventory with new contract manufacturers (USA, Europe, Asia, Mexico) and 3PL — resulting in high inventory turnover and on-time shipments.
Oracle EBS R12Supply ChainSOXPLMChannel Revenue
Business Systems Analyst
Feb 2008 — Oct 2012 · 4 yrs 9 mos
  • Cross-functional analyst automating and integrating Quote to Order, Order to Cash & Revenue, Procure to Pay, and Channel Revenue Recognition.
  • Worked on hardware, software, services, and subscription product launches; requirements gathering, solution design, testing, go-live, and SOX compliance.
Cisco.
Business Systems Analyst, Consultant
Jun 2007 — Feb 2008·9 mos·San Jose, CA
  • Application configuration analyst for Service, Supply Chain, and Project Portfolio Management areas.
  • Standardized configuration deployment processes.
Wipro Technologies.
Dec 2002 — Jun 2007 · 4 yrs 7 mos
Technical Lead Consultant
Feb 2005 — Jun 2007 · 2 yrs 5 mos · San Jose, CA
  • New feature implementations, acquisition integrations, ERP upgrades, and production support across Hi-Tech, Telecom, Consumer Appliances, and Utilities industries.
Oracle E-Business Suite Consultant
Dec 2002 — Feb 2005 · 2 yrs 2 mos · Hyderabad, India
  • Oracle HCM and Oracle E-Business Suite implementations across Campaign to Cash workstreams in multiple industries.
CMC Limited.
Oracle Technical Consultant
Apr 2001 — Dec 2002·1 yr 8 mos·Hyderabad, India
  • Finance and Accounting Module product development for Municipal Corporations across India.